Privacy Policy
Last Updated: 2026
This Privacy Policy explains how Canterbury Folk Festival ("we," "us," "our," or "Company") collects, uses, and protects your personal information when you visit our website at canterburyfolkfestival.co.uk. We are committed to protecting your privacy in accordance with UK and EU data protection regulations.
Information We Collect
We collect the following types of information:
- Personal Information: Name, email address, and any other details you voluntarily provide through contact forms or subscriptions
- Technical Information: IP address, device type, browser type, and operating system
- Cookies and Tracking Data: Information collected through cookies and similar tracking technologies (see Cookie Policy below)
- Usage Data: Pages visited, links clicked, time spent on site, referral sources, and interaction patterns
How We Use Information
We use the collected information for the following purposes:
- Analytics: Understanding how users interact with our site to improve user experience
- Affiliate Tracking: Monitoring affiliate links and commissions from online casinos and gambling operators
- Site Improvement: Optimising website performance, content, and functionality
- Marketing Communications: Sending newsletters and promotional content (with your consent)
- Compliance: Meeting legal obligations and preventing fraud
Cookie Policy
Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device.
Types of Cookies We Use:
- Essential Cookies: Required for basic site functionality
- Performance Cookies: Collect anonymised data about site usage for analytics
- Affiliate/Tracking Cookies: Track affiliate referrals to casinos and gambling partners
- Marketing Cookies: Used for targeted advertising and user profiling
Cookie Opt-Out Options:
- You can disable cookies through your browser settings
- Most browsers allow you to refuse cookies or alert you when cookies are being sent
- Please note: disabling essential cookies may affect site functionality
- For more information, visit www.allaboutcookies.org
Third-Party Links
Our website contains links to external online casinos, gambling operators, and affiliate partners. We are not responsible for the privacy practices of third-party websites. We recommend reviewing their individual privacy policies before providing personal information.
We earn affiliate commissions from referred users. These third parties may collect data independently and operate under their own privacy policies.
Your Rights
Under UK and EU Data Protection Laws (GDPR and UK GDPR), you have the right to:
- Access: Request a copy of personal data we hold about you
- Rectification: Correct inaccurate or incomplete information
- Erasure: Request deletion of your data ("right to be forgotten")
- Restrict Processing: Limit how we use your information
- Data Portability: Receive your data in a structured, machine-readable format
- Object: Opt-out of marketing communications and profiling
- Withdraw Consent: Withdraw consent for data processing at any time
For US Users (CCPA Compliance): California residents have the right to know, delete, and opt-out of the sale of personal information. Please contact us for more details.
Data Retention
We retain personal information only for as long as necessary to fulfil the purposes stated in this policy or to comply with legal obligations. Typically:
- User account information: retained for the duration of your account
- Analytics data: retained for up to 24 months
- Affiliate tracking data: retained for up to 13 months
- Email lists: retained until you unsubscribe
You may request deletion of your data at any time by contacting us.
Contact Us
If you have questions about this Privacy Policy, wish to exercise your rights, or need to report a data protection concern, please contact us:
Email: privacy@canterburyfolkfestival.co.uk
Website: canterburyfolkfestival.co.uk
Response Time: We aim to respond to all data requests within 30 days
If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at www.ico.org.uk.